Shipping policy

Shipping Policy

Thank you for supporting our small business! We’re committed to delivering your order quickly and safely. Please review our shipping policy below:

📦 Processing Times

All orders are processed within 3-5 business days (excluding weekends and holidays). This is because all our items are handmade. You will receive a confirmation email with tracking information once your order has shipped.

🚚 Shipping Rates & Delivery Estimates

We currently ship within Canada and the United States.

Shipping charges are calculated at checkout based on the weight of your order and delivery location. Below is an overview of our standard shipping options:

Shipping Method Estimated Delivery Time Cost
Standard Shipping 3–7 business days $5.99–$12.99
Expedited Shipping 2–3 business days $14.99+
Local Pickup (if available) By appointment Free

Delivery delays may occasionally occur due to carrier issues, weather, or holidays.

🌍 International Shipping

At this time, we do offer international shipping based on the weight of what you order.

📦 Packaging

As a small, eco-conscious business, we use minimal or recyclable packaging whenever possible.

🚫 Lost or Damaged Items

We are not responsible for lost or stolen packages once they are marked as delivered. If your order arrives damaged, please contact us within 5 days of delivery at [your email], and we’ll work with you to resolve the issue.

❓ Questions?

If you have any questions about shipping or delivery, feel free to reach out to us at [your contact info].